Privacy Policy

Effective Date: October 1, 2025
Last Updated: October 1, 2025

Antlers Resort, Marina, RV Park & Campground (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, book a stay, or contact us.

1. Information We Collect

We collect information in the following ways:

Information You Provide: When you contact us, request a quote, make a reservation, or subscribe to updates, we may collect:
- Name
- Email address
- Phone number
- Billing address and payment details
- Reservation and rental details
Information Automatically Collected: Our website uses cookies, analytics tools, and similar technologies to collect:
- IP address
- Browser type and device information
- Pages visited and time spent on site
- Referring/exit pages
Third-Party Data: We may receive information from booking partners, analytics providers, or social media integrations that help us enhance your experience.

2. How We Use Your Information

We use your information to:

Process bookings, payments, and customer requests
Communicate with you regarding reservations or promotions
Improve our website and services
Ensure security and prevent fraudulent activity
Comply with applicable laws and regulations

We do not sell your personal data.

3. Cookies and Tracking Technologies

We use cookies and similar tools to:

Enable essential website functionality
Analyze site usage and improve user experience
Display relevant marketing or remarketing content

You may disable cookies in your browser settings, but some parts of the website may not function properly as a result.

4. Data Sharing and Disclosure

We may share your information with:

Service Providers: To process reservations, payments, and communications
Legal Authorities: When required by law, subpoena, or court order
Business Transfers: In the event of a merger, acquisition, or asset sale

We do not share your data with third parties for marketing purposes without your explicit consent.

5. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:

Request access to personal information collected about you
Request deletion of your personal information
Opt out of data sharing for marketing purposes
Correct inaccuracies in your personal information

To exercise your rights, contact us using the information below. We will respond within 45 days as required by law.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Email Marketing and Communication

By providing your email, you consent to receive booking confirmations, updates, and promotional messages. You may opt out at any time by clicking the “unsubscribe” link in any email or contacting us directly.

8. Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from minors. If you believe we have unintentionally collected data from a child, please contact us to delete it.

9. Links to Other Websites

Our site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date. Continued use of our website signifies your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Antlers Resort, Marina, RV Park & Campground
20660 Antlers Road
Lakehead, CA 96051
📞 (530) 238-2553
📧 info@antlersresort.com