Houseboat Rental Policies & Procedures

We would like you to be well informed of our policies and procedures, so please take a moment to read them through. All reservations made must be obtained by the same customer who made the initial reservation. All funds received must be in the name of the person making the initial reservation.

Houseboats may be operated only during daylight hours. The maximum number of occupants per boat is strictly enforced. All captains and co-captains are required to go through a complete orientation on the houseboat handling and operation.

Age Restrictions

You must have at least two persons 25 years of age or older for the Deluxe Lake Cruiser, Flybridge, or Ultimate Cruiser Houseboats. You must have at least two persons 30 years of age or older for the Mirage, Genesis, and Orion Houseboats. A valid driver’s license is required upon check-in.

Reservation Procedure

A $1000.00 booking fee is required for the Orion and Genesis within seven days of making your reservation. A $700.00 booking fee is required within the same period for all other houseboats. Deposits double for rentals on Mother’s Day, Memorial Day, Labor Day, and Fourth of July. We accept checks, money orders, Visa, MasterCard, and Discover.

Final Payment

Payment of the balance of your rental fee is due 75 days before arrival. It may be paid with a personal or cashier’s check. Remaining balances paid by card will be subject to a handling fee. Your reservation can be canceled without notice if payment is not received in full by this time.

Cleaning & Damage Deposit

Upon check-in, we require a refundable cleaning and damage deposit in the form of cash or authorization on a credit card. The deposit is $700.00 for Flybridge, $1000.00 for Ultimate Cruisers and Mirage, and $1500.00 for Genesis and Orion. A surcharge of $50.00 per person over advertised occupancy will apply (maximum 2).

All cleaning and damage deposits are double on holidays and holiday weekends. Holidays include Memorial Day Weekend, Mother’s Day Weekend, Fourth of July, and Labor Day Weekend. This deposit will be used for any extra cleaning, loss or damage done to the boat, or outstanding charges. If damage exceeds deposit additional charges will apply.

Damage Waiver Fee

An optional damage waiver fee is available for houseboats. This fee is daily and non-refundable.

Cancellations, Refunds, & Changes Policy

Any cancellation received 90 days or more before your scheduled arrival will result in a refund less 50% of the booking fee. Any cancellation made within 89-76 days of scheduled arrival will result in the loss of the entire booking fee. Any cancellation made within 75 days of scheduled arrival will result in the loss of the entire booking and rental fee. All cancellations must be in writing.

Refunds

Payments for specials that require payment in full are nonrefundable. We do not refund for weather, air quality, lake level, or location of the marina. Once paid in full your reservation is non-refundable for any reason.

Changes

Please make sure the reserved dates are correct. A $700.00 fee will be charged for a change in dates of reservations made within 90 days of your scheduled boarding date. This includes shortening of and moving dates of your reservation. If you choose to shorten or move your dates or downgrade boat type once paid in full, you will not receive any money back, and a credit will not be issued. If you choose to move your dates or shorten your trip from summer to late summer, value, or off seasons, there will be no price adjustment. If you change reservation dates from late summer, value, or off seasons to the summer season, you are subject to rate increases. Once your booking or rental fee is paid in full, you cannot roll the reservation over to the following year for any reason. NO Exceptions.

Early Boarding

For an additional $200.00 fee, you may board your boat early depending on availability. This must be scheduled in advance. Boarding your boat before scheduled check-in time is prohibited. If you arrive before your scheduled check-in time, you will most likely have to wait. Arriving early is not recommended as this can adversely affect your perishables.

Late Boarding

Please contact our office if you cannot arrive during scheduled check-in time. We will work with you to make other arrangements.

Late Returns

If you return your houseboat late, you will be charged $100.00/hour.

Fuel

Gas tanks are filled at renter’s expense upon return of rental. Please note that auxiliary gas cans or containers are not allowed on Antlers Marina docks and rental vessels. Thank you.

Linen Packs

Linen packs are available by request only and at a charge of $295.00. You must arrange for them at least 21 days before your scheduled boarding date.

Pet Policy

We are pet friendly! Two pets per houseboat are allowed for an additional charge of $20.00/night.

Returned Check Fee

There is a $25.00 fee for any returned checks.

Boarding & Return Times

Boarding and return times are specific and set as scheduled. Please plan on one to two hours for the captains to complete the onboard orientation. After orientation, the rest of the party may board.

Customer Gear Transport:

We use a shuttle process to assist in the transportation of your belongings to your houseboat. Once you

have checked in and your on-board orientation process has begun, the rest of your party not in

orientation will be instructed to load your belongings onto a pontoon boat in our parking lot. We

provide one shuttle per boat only. Once your party has finished loading the pontoon boat, you will be

instructed as to where to park and guided to our marina where you will board the houseboat. We will

launch the shuttle and drive it to your houseboat where you may then load your gear onto your boat.

If you would like to use our shuttle process to transport your belongings, you need to arrive before 4:30

pm.

Upon the return of your houseboat, the same shuttle process is available so you can offload your

belongings.

Boarding Days

Boarding days are Thursday, Friday, Saturday, Sunday, and Monday. During the summer season, all 3-day trips start on Friday, and 4-day trips start on Monday. Boarding days during value, spring, and fall seasons are flexible.

Check-In & Check Out Times